Data Governance

Privacy Policy

How Tratea Data Solutions collects, processes, retains, and safeguards information obtained through our database observability platform.

Effective: Feb 13, 2026 • Entity: Tratea Data Solutions, LLC

Scope of This Policy

This policy applies to all individuals who interact with Tratea, whether as enterprise customers, authorized workspace users, site visitors, or prospective clients.

Categories of Information We Process

Information You Provide

Full name and professional title
Corporate email address
Billing information & Invoices
Support correspondence

Automated Collection

Device identifiers & IP address
Session duration & usage patterns
Strictly necessary cookies
Observability telemetry (Query metadata)

Purposes for Data Processing

We process information exclusively for:

Service Delivery: Provisioning workspaces and routing alerts.
Platform Integrity: Detecting anomalies and preventing unauthorized access.
Product Improvement: Analyzing anonymized usage patterns.
Regulatory Compliance: Fulfilling obligations under applicable privacy statutes.

Disclosure to Service Partners

Tratea does not sell, rent, lease, or trade personal information to any third party—under any circumstances.

We share data only with partners who operate under binding data processing agreements (Cloud providers, Transactional email systems, Payment processors).

Cross-Border Data Transfers

When data is transferred internationally, we apply:

Standard Contractual Clauses (SCCs) for EU processors.
TLS 1.3 encryption in transit and AES-256 at rest.

Your Data Rights

Right of Access & Correction

You may request a complete accounting of the personal data we hold about you or submit a correction request for inaccurate data.

Right to Deletion (To Be Forgotten)

You may request the permanent erasure of your personal data, subject to limited exceptions for legal retention.

Right to Opt Out

You may opt out of non-essential communications. Opt-out requests are honored within 14 days.

To exercise these rights, submit a request to support@tratea.com. We process verified requests within 14 calendar days.

Contact Information

Tratea Data Solutions, LLC
400 Renaissance Center, Suite 2600
Detroit, MI 48243, USA
Email: support@tratea.com

Tratea Data Governance